Dear Sir/Madam,
I made a mistake on an invoice and had to add a credit note for the first time. The total amount had to be 0. Now I see that the amount is still listed under “Amounts to be received from customers”, but this is incorrect and no longer applicable… Why is this?
Thanks in advance!
Kind regards, Iris
Set both to "paid"?
I checked, but that's not the problem. Thanks anyway!
Did you add the credit note via sales invoices and then actions?
I did indeed add it via sales invoices and then actions. The invoice also states "credited".
You really should try it out for yourself. Even if you don’t have a company number yet, you can already go ahead.
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